Appointly.
Help centre

How can we help?

Guides, demo videos and answers for every part of Appointly.

Getting started

Set up your profile and take your first booking.

Set up your professional profile 4 min Add services and working hours 5 min Share your booking link 2 min Timezones explained 2 min

Booking as a client

Book, change or cancel an appointment.

How booking works 3 min Reschedule or cancel an appointment 3 min Book for a child or family member 2 min How do I book an appointment? Can I reschedule or cancel? How do you prevent double-bookings? Which timezone are times shown in? Does it cost anything? Can my whole team use it? Can I take payments? Do you send reminders? What happens to my data?

For professionals

Calendar, clients, availability and reviews.

Use the calendar 5 min Manage clients and notes 4 min Time off and booking rules 3 min Reviews and replies 2 min

Teams & organizations

Invite colleagues and manage the team.

Invite your team and choose roles 4 min Team calendar and reports 3 min

Frequently asked questions

Find a professional with “Find & book”, pick a service and a time, and confirm. You don't need an account — you'll get an e-mail with a private link to view or cancel your booking.
Yes. Signed-in clients can do it from their portal; guests use the private link in their e-mail. Some professionals set a cut-off (for example, 24 hours before) — after that you'll be asked to contact them directly.
Availability is calculated on the server from the professional's hours, time off and existing bookings, and the database refuses any overlap. A slot you pick is also held for five minutes while you fill in your details.
The professional's own timezone, stated on the page. If your device is in a different timezone we say so.
Appointly is free while it's in early access. We'll announce any future pricing well in advance.
Yes. An organization owner invites colleagues by e-mail, chooses their role, and sees a team calendar, all appointments and reports.
Not yet — payments and deposits are on our roadmap. Today, Appointly handles booking, scheduling and client records.
Confirmations and changes are sent by e-mail. Reminders before an appointment are e-mailed too; SMS is planned.
We store what's needed to run bookings: account details, appointments, and client contact information you or your clients provide. Providers can export their client list at any time. See the Privacy Policy for details.

Still stuck?

Contact support